Privacy Policy

This Privacy Policy explains how Measure AI handles personal data in connection with its website and business services. It applies to visitors, prospective clients, and other individuals who interact with us in relation to AI software development and AI implementation work.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

We may collect identifiers and contact details, account and profile information, business information you provide, communications you send to us, service usage data, device and browser information, and technical logs. Where relevant to an AI project or implementation, we may also process content, prompts, files, outputs, and related project records that you submit or that are generated in the course of providing the service.

The categories of data collected depend on how users interact with our services.
02

Sources of Data

We collect personal data from information you submit through forms, account creation, correspondence, project onboarding, support requests, and other direct interactions. We also collect data automatically through website and service use, including logs, device signals, and cookie-related information. In some cases, we receive business contact details or project information from clients, authorized users, or other parties involved in a project.

Data is received directly from users or generated through service interactions.
03

Types of Cookies

We use essential cookies to support basic site functions, security, and load balancing. We may also use preference cookies to remember settings and analytics cookies to understand site performance and usage patterns. Some cookies expire when the browser session ends, while others remain for a limited period unless deleted earlier.

Cookies vary by purpose and may be session-based or persistent.
04

Cookie Controls

You can usually manage cookies through your browser settings and, where available, site-level controls. Blocking or deleting cookies may affect site functionality, saved preferences, and some analytics features. Where our site uses non-essential cookies, we may present a choice mechanism for those cookies in accordance with applicable requirements.

Browser settings and related tools may be used to limit non-essential cookies.
Why we process data

How We Use Data

We use personal data to operate our website, provide and improve our services, respond to inquiries, manage client and project relationships, support AI development and implementation work, maintain security, perform analytics, and meet legal, accounting, and compliance obligations. We may also use data to troubleshoot issues, prevent abuse, and keep records of business communications and transactions.

Note
Processing is limited to the purposes described in this policy.
Third-party sharing

Service Providers

We may share personal data with service providers, hosting and infrastructure partners, analytics providers, professional advisers, and other vendors that support our operations. Where we engage third parties, we limit access to the data needed for their role and require them to handle it in a manner consistent with our instructions and confidentiality obligations.

Note
Third parties receiving data are bound by confidentiality obligations.
Privacy Contact

Contact Information

Privacy email
Telephone
+852 5107 1677
Mailing address
21, Tseng Choi Street, Tuen Mun, Tuen Mun, Hong Kong
Privacy inquiries
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. You may also object to processing based on our legitimate interests where that basis applies, and you may withdraw consent where processing relies on consent.

Available rights may depend on the nature of the data and the applicable legal framework.
Requests

How to Make a Request

To protect privacy and security, we may ask for details needed to confirm your identity and understand the scope of your request. We will review requests within a reasonable period and respond in accordance with applicable law, taking into account any legal exceptions or obligations that apply to the data in question.

We may need information to verify identity before acting on a request.
Data Retention

Retention

We retain personal data for the period needed to provide services, manage our relationship with users, maintain business records, resolve disputes, and meet legal, accounting, or security obligations. When data is no longer required, we will delete it, anonymize it, or otherwise handle it in a manner consistent with our retention practices and applicable law.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version will apply from the stated effective date unless a different notice period is required by law.

We may revise this policy to reflect operational, legal, or technical changes.